Shipping policy

Last updated: October 26, 2025

At Mode Lune, we take pride in ensuring that every order reaches you safely and on time. This Shipping Policy outlines how we handle processing, packaging, and delivery for all orders placed within the United Kingdom.

Products Covered

This policy applies to all women’s fashion items sold on our online store, including clothing, handbags, accessories, and other apparel. We currently ship exclusively within the United Kingdom and do not offer international delivery at this time.

Order Processing & Cut-Off Time

Orders placed before 18:00 PM (GMT), Monday to Friday, will begin processing on the same business day.
Orders placed after the cut-off time, during weekends, or on UK public holidays will be processed on the next working day.

Handling Time

Each order is carefully checked, packed, and prepared for dispatch within 1-4 business days (Monday to Friday).
Please note that orders are not processed or shipped during weekends or UK public holidays.

Transit Time

Once your order has been dispatched, it will typically arrive within 5-8 business days. Deliveries are made Monday to Friday during standard courier hours.
Delivery times may vary slightly due to courier operations, weather conditions, or seasonal demand periods.

Estimated Delivery Window

Considering both handling and shipping time, the estimated total delivery window for Mode Lune orders is 6-12 business days from the date of purchase.

Shipping Costs

We’re delighted to offer free standard shipping on all UK orders - no minimum spend, no hidden fees.
All prices shown on our website include delivery costs.

Order Tracking

Once your order is dispatched, you’ll receive a confirmation email containing your tracking number and courier details. You can use this to follow your order’s journey until it safely reaches your doorstep.

Currency

All transactions and shipping costs are processed in GBP (£). If your payment was made in another currency, your bank or card provider may apply their own exchange rates or fees, which are beyond our control.