Wear Confidence, Live Effortlessly
At Mode Lune, we design clothing that blends clean, timeless style with everyday comfort for both men and women. Our mission is to empower individuals through thoughtfully crafted pieces that feel as good as they look, ensuring confidence and elegance in every step you take.
Frequently asked questions
What payment methods do you accept?
We currently accept PayPal at checkout. Both are secure, trusted platforms that make your payment experience fast and easy.
Check our Payment Policy
How long does shipping take?
Once your order is processed within 1–4 business days, delivery typically takes 5–8 business days, for a total of 6-12 business days within the United Kingdom.
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Do you offer free shipping?
Yes! We offer free shipping on all orders within the United Kingdom—no minimum purchase required and no surprise fees at checkout.
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Can I return an item if I change my mind?
Absolutely. We accept returns within 30 days of delivery for items in new, unused condition. We also cover return shipping at no extra cost.
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How do I start a return or exchange?
Just email us at info@modelune.com to begin the return process. We’ll send you a prepaid return label and full instructions on how to send your item back.
Check our Return and Refund Policy
Is my payment information secure?
Yes. All transactions are protected with SSL encryption, so your payment details are securely processed and never stored on our site.
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How can I contact customer support?
You can reach us via email at info@modelune.com. Our team is available Monday to Friday, 09:00AM to 18:00PM (GMT+1) and typically responds within 48 business hours.
Check our Contact Us page